Help
Support
Most answers are below. If not, write to us and a person replies.
Frequently asked
How do I restore my subscription?
Open the app, tap You, then Restore Purchases. Pro comes from the Apple Account signed in on your phone, so use the same Apple Account you bought with. You do not need our account.
How do I cancel?
Settings, your name, Subscriptions, Socialish, Cancel Subscription. Cancel at least 24 hours before renewal. You can also tap Manage subscription in the app.
How do I get a refund?
Apple handles refunds. Go to reportaproblem.apple.com, sign in, and choose the purchase.
Reminders are not arriving.
Check Settings, Notifications, Socialish is allowed, and that Focus modes are not silencing it. In the app, You, settings, check the reminder time is on.
The widget shows the wrong streak.
Open the app once to refresh it. If it is still wrong, remove and re-add the widget, then tell us your iOS version.
I lost my progress on a new phone.
Progress is stored on your device and travels only with a device backup or transfer. Restore from an iCloud or computer backup to bring it across. Purchases always restore.
Where do the studies come from?
Each fact card has a See the study link to the paper's DOI.
How do I delete my account?
Is Socialish a substitute for therapy?
No. It is education and practice. If you are struggling, please see a doctor or counsellor. In a crisis call your local emergency number.
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Slower on weekends and holidays. This is a small team. Iron Code Studios.